Returns Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

 

1. Please email parts@domparts.com.au to request a refund and we will assign you a tracking number#.

2. Mail your returned item to:

     DOM PartsName

     Returns Department Tracking #

     8 Wyley St

     Dalby, Queensland 4405

3. Include in your package a signed letter stating the reason for your return and the original receipt.

 

Return Exceptions

 

Some items cannot be returned if they are opened.

 

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

 

Restocking Fee

 

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

 

Exchanges

 

If your item is still in new condition, you may exchange your product item for a different item. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.